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How 62idn Handles Your Personal Information

This page explains exactly what data 62idn collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use our mobile lobby — and what we do with it.

Account data protectedDANA, OVO, GoPay payment records securedCookie controls availableData access requests acceptedContact us to update your info

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

62idn Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account with 62idn, we collect the details you submit during registration — name, email address, phone number, and the payment method you link, whether that's DANA, OVO, or GoPay. We also log transaction records tied to your wallet so deposits and withdrawals

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can be verified and matched correctly. On the device side, we collect standard session data: your IP address, browser type, and the pages you open inside the lobby. This helps us keep your account secure and lets us route you back to the right session when
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you return on a different device. We do not sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those processors need to complete your transaction. Retention periods vary by data type — account information
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is kept while your account remains active, and transaction records are held as required by applicable financial compliance standards. Availability and specific obligations depend on local law and the eligible regions where you access the platform. If you're in Bekasi or anywhere else in Indonesia, the
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same policy applies to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption across every page where personal or payment data moves, including the deposit and withdrawal flows for DANA, OVO, and GoPay. Your account password is stored in hashed form — we cannot read it, and neither can anyone else. Session tokens expire after inactivity, so a borrowed phone doesn't stay logged in.

Encryption in Transit

All data sent between your device and our servers — including DANA, OVO, GoPay payment details — travels over SSL. Nothing moves in plain text at any point in the session.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve the mobile experience. You can adjust or clear cookies through your browser settings at any time.

Retention and Deletion

Active account data stays on file while your account is open. Once you request closure, personal data not required for financial compliance records is removed within the period local law specifies.

Third-Party Access

We share data only with processors needed to run the platform — payment rails like DANA, OVO, GoPay and game-streaming infrastructure. No data is sold or passed to advertisers.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to access, correct, or remove data linked to your account, reach out through any of the channels below. We'll confirm receipt and work through your request in line with what local law permits. Keep your account details ready so we can verify your identity before making any changes.

Live Chat Open the chat widget inside your account dashboard. Describe your data request clearly and our team will respond to verify your identity and process the change.

Email Support Send your data request to our support address. Include your registered phone number and the wallet type — DANA, OVO, or GoPay — linked to your account so we can locate your record fast.

Account Settings Some updates — like changing your linked e-wallet or contact number — can be handled directly inside your profile settings without contacting support at all.

Common Questions About Your Privacy at 62idn

Below are the questions we hear most often about how your data is handled. If your question isn't covered here, the support channels in the section above are the fastest way to get a specific answer for your account.

We collect your name, email, phone number, and the e-wallet you register — DANA, OVO, or GoPay. Device and session data is also logged to keep your account secure and accessible across devices.

Transaction records tied to your linked wallet are stored for verification and financial compliance. Full wallet credentials are never stored on our side — those stay with the payment processor.

Yes. Submit a data access request via live chat or email support. We'll verify your identity using your registered details, then provide a summary of what data is held on your account.

Minor changes like your contact number can be done inside account settings directly. For wallet-linked details or name corrections, contact support via chat or email with your verification details ready.

We use session cookies for login continuity and analytics cookies to understand how the mobile lobby performs. You control cookie preferences through your browser; clearing them will log you out of any active session.

Personal data not required for financial records is deleted after account closure within the period local law requires. Transaction logs may be kept longer where compliance obligations apply in your eligible region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoSic Bo Live Table

How 62idn Handles Your Personal Information

How We Protect and Manage Your Information

Encryption in Transit

Cookie Controls

Retention and Deletion

Third-Party Access

How to Reach Us About Your Data

Common Questions About Your Privacy at 62idn

01 What personal data does 62idn collect when I register?

02 Is my DANA, OVO, or GoPay payment data stored?

03 Can I request a copy of the data 62idn holds on me?

04 How do I update or correct my account information?

05 Does 62idn use cookies and what do they track?

06 How long does 62idn keep my personal data after I close my account?

Privacy Policy

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