Reference

What You Agree To When You Use 62idn

These legal terms set out how your account works, what we expect from you, and what you can expect from us — covering eligibility, account conduct, and how access is governed by local law in Indonesia.

Eligibility depends on local lawAccount conduct rules applyDANA, OVO, GoPay coveredIndonesia-region access termsUpdates notified via account

Explore the Lobby Read FAQ

How Our Legal Terms Apply to Your Account

62idn Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to 62idn and its services is conditional on local law and is available only where permitted in your eligible region. If you are in a region where online gaming is restricted, these terms do not grant you any right to access the platform — eligibility

1
is your responsibility to verify before opening an account. When you deposit via DANA, OVO, or GoPay, the transaction is processed under the payment provider's own terms in addition to ours; we hold no liability for delays or errors originating from the wallet provider's side. Account
2
use is limited to the registered account holder — sharing access or credentials breaches these terms and may result in account suspension. We reserve the right to update these terms at any time; continuing to use your account after a notified change counts as acceptance. All
3
disputes are handled under the jurisdiction applicable to your eligible region, and nothing in these terms overrides applicable local consumer law where it applies. Players in Bekasi and Tangerang accessing the platform via mobile browser are subject to the same terms as any other account holder
4
— device type does not alter your legal position.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Security and Account Integrity at 62idn

We keep your personal data only as long as your account is active or as required by applicable law. When you verify a wallet like OVO or GoPay, that verification data is stored securely and used only for transaction matching — it is not shared with third parties outside the payment flow. You can request a summary of what we hold on your account by contacting support through the help centre.

Data Retention We retain account data for as long as your account remains open, plus any period required by local law. Close your account and we begin the deletion process.

Cookie Use Cookies on 62idn track session state and login continuity so your mobile browser session picks up where you left off. You can adjust cookie preferences in your browser settings.

Account Security Login uses OTP verification tied to your registered mobile number. Never share your OTP with anyone — our support team will never ask for it.

Data Access Requests To request a copy of the data we hold, or to ask for a correction, contact us via the email path in your account help section. We respond within the timeframe local law requires.

LEGAL CONTACT PATHS

Reach Us About a Legal or Account Query

If you have a question about how these terms apply to your account, or need to flag a concern about data, eligibility, or wallet transactions processed via DANA, OVO, or GoPay, use any of the contact paths below. We aim to acknowledge legal queries within one business day and will tell you which team is handling your case.

Team online

Live Chat

Open the chat icon from your account dashboard. Available directly in the mobile browser — no app download needed to reach a support agent.

Email Support

Send your query to our support address shown in the account help section. Include your registered account ID so we can pull up your record quickly.

Account Help Centre

The help centre inside your account covers common legal questions around wallet verification, account suspension, and eligibility in Indonesia-supported regions.

Common Legal Questions About Your 62idn Account

The questions below cover what people most often ask about eligibility, data rights, wallet terms, and how to act on a legal concern. If your question is not here, use the live chat or email path listed in the contact section above.

Access depends on local law in your region. You must meet the age and eligibility requirements where you are located. It is your responsibility to confirm that online gaming is permitted under local law before opening an account.

Yes. When you deposit or withdraw via DANA, OVO, or GoPay, both our terms and the wallet provider's own terms apply. We are not liable for delays or errors that originate on the wallet provider's side.

We collect registration details, wallet verification data, and session logs needed to run your account. Data is stored securely and used only for account operation, identity verification, and legal compliance purposes.

Send a written request via the email support path shown in your account help section. Include your registered account ID. We will respond within the timeframe required by applicable local law.

No. Your account is registered to you alone. Sharing login credentials or OTP codes with another person breaches our terms and can result in suspension or permanent closure of the account.

Once you close your account, we begin the data deletion process. We may retain certain records for the period required by local law, after which they are removed from our active systems.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoSic Bo Live Table InfoAbout Us

What You Agree To When You Use 62idn

Data, Security and Account Integrity at 62idn

Reach Us About a Legal or Account Query

Live Chat

Email Support

Account Help Centre

Common Legal Questions About Your 62idn Account

01 Who can legally use 62idn?

02 Do DANA, OVO, and GoPay transactions fall under these legal terms?

03 What personal data does 62idn collect and store?

04 How do I request access to the data you hold about me?

05 Can I share my account with someone else?

06 What happens to my data if I close my account?

Legal

Related pages

Related pages